existing customer|

The support you need. On Demand.

We've compiled a variety of helpful information for you to get the answers you're looking for. From FAQs, to videos, brochures and trouble-shooting tips, we have you covered.

But if you ever need anything more, you can always contact us.

FAQs

01

Here we've compiled our most frequently asked questions.

It's pretty simple to get started. Once you're ready, a Dexer employee meets with you to understand your data collection process. By sharing existing forms, processes, commonly used terms or phrases, etc., you will help us begin building your customized speech application. Our goal is to return a functioning application back to you within 24-72 hours from the kick-off meeting.

Ready to get started? Click here.

Dexer provides you with structured, customized data entry applications. You set up the parameters and lingo, we help organize the collection and eliminate manual data entry.

While basic talk-to-text transcribes notes using what it thinks you're saying, our application is built to not only understand specific terms and accept or reject information based on entries, but also be searchable and organized to make reviewing notes much easier.

Dexer currently works on iOS devices, with expansion for additional platforms planned for 2023.

Dexer works without the use of bluetooth but having the right accessories will help to expand efficiencies of use. Optional hardware includes a Bluetooth enabled ring and Bluetooth headset, which Dexer does sell in a package. Find out about our extensive testing of those in an upcoming In The Field feature.

We have a number of available pricing plans for Dexer. Please reference our plans found on our Features page.

Your organization retains complete access and ownership to your data. Dexer uses Amazon Web Services (AWS), the most secure cloud computing environment, to store your data.

Dexer can integrate with existing data management tools via an external API. If you have an application you are considering using with Dexer software, we recommend speaking with a Dexer employee to fully discuss the different options available at this time.

For data collection, no. Dexer's speech software is built to run entirely offline and store your data as you go. Once you have completed your data capture needs, however, you will need an internet connection to transfer your data to any external location, including Dexer web-portal or your company's own data management or CRM tools.

Dexer's pricing is based on a per license contract for the service and based on a number of factors including number of forms and integrations. Refer to our Features page to understand the customizations available and then speak with a Dexer representative to understand the full scope for your individual needs.

We've already increased efficiency, safety, accountability, accuracy for a number of U.S. businesses, while improving quality of life for employees. We document user stories through our “In the Field” section and also offer a free trial to test out Dexer within your organization.

Docs and Downloads

02

Some helpful guides for set-up and training.

Help & How-To's

03

Videos to help you along the way.

The Latest from Dexer

04

Stay connected to the news and events from Dexer.

stories

nov ● 18 ● 2022

More Data in Less Time: A Lesson

Accuracy and versatility lead insights, company performance..

read more

Need a bit more help?

get in touch